Returns & Exchanges

We want you to be fully satisfied with your Esterbrook purchase. If your new writing instrument or accessory doesn't meet your expectations, you may return it in its original, unused condition within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original Esterbrook presentation box and shipping carton to ensure they are protected during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Receive Your Refund

Once our boutique team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing